So my wife was coming back home from Atlanta yesterday the day of the huge Houston storm. There was another big storm coming in the late afternoon/early evening, so she changed to an earlier flight to arrive in the early afternoon and beat the storm. Little did we and other flyers know that the Houston airport was already backed up with delayed and late flights.
Air traffic control wouldn't let planes take off for Houston for a while and her flight didn't leave until 4 hours after it was scheduled. One of those hours was sitting on the Atlanta runway waiting for clearance to take off.
I keep checking both online and telephone flight arrival status' to see when her flight would arrive and the time kept changing later, then earlier, then later. Clearly they didn't know what was going on either.
Once her plane took off, the arrival time remained constant and I left for the airport expecting to see her in 40 minutes. Boy was I wrong. The parking structure for Terminal B at the airport was packed. Cars were parked illegally in the right of way areas. I was lucky to find a parking spot, but it was quite a way from the elevator. And to think, the electronic sign said 763 available spots for that level.
The terminal looked more crowded than usual when I got there and I waited for her plane to arrive at the 7:39 p.m. posted time. The time came and went. The time changed to later. That time also came and went. Finally around 9 p.m. I received a call from my wife saying she finally landed, but they were going to have to wait 40 - 50 minutes for a gate to become available. I overheard someone next to me say their person's plane also had to wait that long and then finally a bus came to get them off the plane and take them to the terminal.
After about 45 minutes, my wife called again and said the plane was taxiing somewhere and then she said she sees a bus. So they all had to get off the plane and a bus took them to the terminal. When she got in the terminal she saw tons of people in the gate area, just waiting and hunkering down for the night. We found out lots of flights were cancelled for leaving and coming into Houston. We were lucky her flight wasn't cancelled. She also overheard that the airlines were not comping hotels or food, because since the flight problems were "an act of god" the airlines are not responsible. I felt real bad for the people stuck at the airport and worse for my wife to have to go through all the stress and delays. She didn't get to eat for 11 hours and since the plane she was on was so small (1 seat row, aisle, 2 seat row) they only served one drink and she was so dehydrated.
It took 30 minutes for her bag to arrive at the baggage carousel. We finally got some dinner after 11 p.m. (just made it to Taco Bell/KFC right before they closed the drivethrough) and I got to bed at 12 a.m.